Question 1

What is the minimum order quantity for customised stationery?

Accepted Answer

Minimum order quantities vary by product type. For premium items like leather notebooks and executive pens, MOQ typically starts at 25-30 units. Standard items such as branded pens and memo pads have MOQs of 50-100 units. Bulk conference supplies may require 100+ units. We work with UAE businesses to find solutions that meet both budget and quantity requirements.

Question 2

Do you offer logo printing and engraving for pens and notebooks?

Accepted Answer

Yes, we provide comprehensive branding services including laser engraving, UV printing, embossing, debossing, and screen printing. Our team works with your brand guidelines to ensure perfect logo reproduction. We offer digital proofs before production and can accommodate various file formats. All branding is executed in-house to maintain quality control.

Question 3

Are leather notebooks available for corporate branding?

Accepted Answer

Absolutely. Our leather notebook collection includes genuine leather and premium PU leather options. Branding techniques for leather include embossing, debossing, foil stamping, and laser engraving. We can match your corporate colors and create custom designs that reflect your brand identity while maintaining the sophisticated appearance expected in UAE business culture.

Question 4

Do you provide samples before placing bulk orders?

Accepted Answer

Yes, we offer samples for most products. Sample costs vary by item and are often credited toward your final order. Samples allow you to evaluate quality, test branding appearance, and ensure products meet your expectations before committing to larger quantities. We recommend ordering samples especially for first-time orders or new product types.

Question 5

What printing and branding methods are offered?

Accepted Answer

We offer multiple branding techniques: Laser Engraving for permanent, elegant results on metal and leather; UV Printing for full-color designs; Screen Printing for vibrant, durable logos; Embossing/Debossing for textured, sophisticated branding; Hot Stamping for metallic finishes; and Pad Printing for curved surfaces. Our team recommends the best method based on your material, design, and budget.

Question 6

Do you deliver across the UAE?

Accepted Answer

Yes, we provide delivery throughout the United Arab Emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Delivery times vary by location and order size. Dubai and Abu Dhabi typically receive deliveries within 1-2 business days after production completion. Other emirates may require 2-3 business days.

Question 7

What types of packaging are available for corporate gifts?

Accepted Answer

We offer various packaging options to suit different occasions and budgets. Individual gift boxes provide elegant presentation for executive gifts. Velvet pouches offer sophisticated protection for pens and small items. Custom-branded boxes can feature your logo and colors. Bulk packaging is available for large orders. We also provide gift wrapping services for special occasions.

Question 8

How long is your production lead time?

Accepted Answer

Standard production lead time is 7-14 business days depending on product type, quantity, and customization complexity. Simple logo printing on stock items may complete in 5-7 days. Complex custom orders with multiple branding techniques may require 14-21 days. Rush orders can be accommodated with additional fees. We provide specific timelines when you request a quote.

Question 9

Can you accommodate rush orders for urgent events?

Accepted Answer

Yes, we offer expedited production for urgent requirements. Rush orders typically add 20-30% to standard pricing and are subject to production capacity availability. Contact us as soon as possible with your deadline, and we will assess feasibility. For best results and pricing, we recommend ordering at least 3-4 weeks before your event date.

Question 10

What payment methods do you accept?

Accepted Answer

We accept bank transfers, credit cards, and for established corporate clients, we offer account terms with approved credit applications. For first-time orders, we typically require 50% deposit with the balance due before delivery. Payment terms can be discussed based on order size and client relationship. All pricing is in UAE Dirhams (AED).

Frequently Asked Questions - Custom Stationery UAE

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